Issues related to transaction crafting on Kiln Dashboard and APIs

Incident Report for Ledger

Resolved

We are pleased to report that this incident has been resolved.
Withdrawals and deposits via Kiln are once again operational in Ledger Live Earn. For further updates, please refer to our dedicated Support page.
Posted Oct 13, 2025 - 15:35 CEST

Monitoring

On October 7, 2025, Kiln confirmed that they have fully re-enabled their services following thorough internal security audits. You can read their statement here.

As of October 13, 2025, the following Kiln staking services are now fully available in Ledger Live: Kiln DeFi staking via the staking widget and Kiln Pooling (pool staking) via the Live App.

For users looking to stake 32 ETH, Kiln staking will be re-enabled soon. In the meantime, alternative 32 ETH staking providers remain available directly in Ledger Live. For more information on staking options and service updates, visit our Support page.
Posted Oct 13, 2025 - 09:25 CEST

Update

Withdrawals for all Kiln Services are fully restored in Ledger Live as of September 30th, 11:00 CET.
Users can now withdraw their stablecoins, pool staking, and 32 ETH staking.

While deposits to Kiln are not yet available, other staking providers remain accessible in Ledger Live for 32 ETH and pool staking.
For information on other staking options, visit our dedicated support page: https://support.ledger.com/article/Kiln-Staking-Outage
Posted Sep 30, 2025 - 11:00 CEST

Update

At 23:20 CET on September 10th, Kiln successfully re-enabled their Reporting API.
As a result, and following a thorough internal assessment, we have updated the Ledger Live Earn dashboard to once again display your staking balances and positions.

Please be aware that while the display functionality has been restored, withdrawals and management of staking positions through the dashboard are still temporarily unavailable. For the latest updates, you can check Kiln's Status Page (https://status.kiln.fi/incidents/01K4MQS2ARNE55B2KP97HCPR8Z) and official FAQ (https://www.kiln.fi/kiln-responds-tot-infrastructure-issue-with-validator-exit-funds-remain-protected).
Posted Sep 11, 2025 - 18:25 CEST

Update

After Kiln disclosed a security incident on Mon, Sep 8, 2025, 04:24 PM CET, Kiln services in Ledger Live have been paused as a precaution.
This affects users managing staking positions through Kiln in Ledger Live, including those accessing the Earn dashboard.
Because the Earn backend relies on the Kiln API, display of staking balances and positions is also impacted, even if you are not using Kiln's services directly. You may be unable to initiate new staking actions or view updated information at this time.
As of September 10, 1:23 AM CET, the KILN team has published an update.
You can read the full statement here: https://www.kiln.fi/post/kiln-responds-to-infrastructure-issue-with-validator-exit-funds-remain-protected
Posted Sep 10, 2025 - 16:01 CEST

Update

We are continuing to investigate this issue.
Posted Sep 09, 2025 - 17:59 CEST

Update

The Kiln team and several third-parties have identified the root cause of this incident. They're currently working on restoring services to Kiln Dashboard, Widget and APIs, with no precise ETA yet.
Posted Sep 09, 2025 - 13:27 CEST

Update

We are continuing to investigate this issue.
Posted Sep 09, 2025 - 10:02 CEST

Investigating

We are experiencing technical issues with the transaction crafting on Earn Dashboard via Kiln API. The Kiln team is actively working to resolve the issue. For the time being, Kiln provider on Earn Dashboard continue to remain paused.
Posted Sep 09, 2025 - 09:50 CEST
This incident affected: Earn Dashboard.