ZCash (ZEC) Mainnet Service Disruption
Monitoring - Following mitigation efforts and thorough testing, the Zcash (ZEC) app has been updated. You can now access your ZEC account and send using the latest version, Ledger Wallet™ desktop 4.6.1.
A fix for Ledger Wallet™ mobile is included in version 4.7, expected to release next week.

Managing ZEC via Ledger Wallet™ desktop
1. Download and install the latest version of Ledger Wallet™ desktop. If you experience any issues updating, you can refer to this Help Centre article.
2. Open My Ledger and ensure the Zcash (ZEC) app is updated to the latest version, Zcash (ZEC) 3.0.1.
3. Connect your Ledger device and open the Zcash (ZEC) app.
4. Open Ledger Wallet™ desktop to access your ZEC account.
Jun 05, 2026 - 18:58 CEST
Update - Our teams are actively working to restore ZCash (ZEC) Mainnet service, please refer back to this page for progress updates.
Jun 05, 2026 - 13:28 CEST
Identified - We are experiencing technical issues with the ZCash Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
Jun 03, 2026 - 13:14 CEST
Uptime over the past 90 days. View historical uptime.
Ledger Wallet Manager Operational
90 days ago
99.99 % uptime
Today
Ledger Application Store Operational
90 days ago
99.99 % uptime
Today
Ledger Wallet Security Services Operational
90 days ago
100.0 % uptime
Today
Ledger Explorers Partial Outage
90 days ago
99.85 % uptime
Today
Algorand (ALGO) Operational
90 days ago
100.0 % uptime
Today
Aptos (APT) Operational
90 days ago
99.98 % uptime
Today
Avalanche (AVAXC) Operational
90 days ago
99.99 % uptime
Today
Binance (BNB) Operational
90 days ago
99.98 % uptime
Today
Bitcoin (BTC) Operational
90 days ago
99.97 % uptime
Today
Bitcoin Cash (BCH) Operational
90 days ago
100.0 % uptime
Today
Bitcoin Gold (BTG) Operational
90 days ago
100.0 % uptime
Today
Cardano (ADA) Operational
90 days ago
99.99 % uptime
Today
Casper (CSPR) Operational
90 days ago
99.99 % uptime
Today
Celo (CELO) Operational
90 days ago
98.56 % uptime
Today
Cosmos (ATOM) Operational
90 days ago
99.99 % uptime
Today
Cronos (CRO) Operational
90 days ago
99.85 % uptime
Today
Dash (DASH) Operational
90 days ago
100.0 % uptime
Today
Decred (DCR) Operational
90 days ago
100.0 % uptime
Today
Digibyte (DGB) Operational
90 days ago
100.0 % uptime
Today
Dogecoin (DOGE) Operational
90 days ago
100.0 % uptime
Today
Dydx (DYDX) Operational
90 days ago
100.0 % uptime
Today
Elrond (EGLD) Operational
90 days ago
99.9 % uptime
Today
Ethereum (ETH) Operational
90 days ago
99.99 % uptime
Today
Ethereum Classic (ETC) Operational
90 days ago
100.0 % uptime
Today
Filecoin (FIL) Operational
90 days ago
99.99 % uptime
Today
Hedera (HBAR) Operational
90 days ago
100.0 % uptime
Today
Horizen (ZEN) Operational
90 days ago
100.0 % uptime
Today
Internet Computer (ICP) Operational
90 days ago
100.0 % uptime
Today
Icon (ICX) Operational
90 days ago
100.0 % uptime
Today
Komodo (KMD) Operational
90 days ago
99.95 % uptime
Today
Litecoin (LTC) Operational
90 days ago
100.0 % uptime
Today
Mina (MINA) Operational
90 days ago
99.17 % uptime
Today
Near Protocol (NEAR) Operational
90 days ago
99.45 % uptime
Today
Polkadot (DOT) Operational
90 days ago
99.99 % uptime
Today
Polygon (MATIC) Operational
90 days ago
99.96 % uptime
Today
Qtum (QTUM) Operational
90 days ago
100.0 % uptime
Today
Ripple (XRP) Operational
90 days ago
100.0 % uptime
Today
Solana (SOL) Operational
90 days ago
100.0 % uptime
Today
Stacks (STX) Operational
90 days ago
100.0 % uptime
Today
Stellar (XLM) Operational
90 days ago
99.99 % uptime
Today
Tezos (XTZ) Operational
90 days ago
100.0 % uptime
Today
Toncoin (TON) Operational
90 days ago
99.96 % uptime
Today
Tron (TRX) Operational
90 days ago
99.99 % uptime
Today
Vechain (VET) Operational
90 days ago
100.0 % uptime
Today
Zcash (ZEC) Partial Outage
90 days ago
97.17 % uptime
Today
Buy Operational
90 days ago
96.67 % uptime
Today
Earn Dashboard Operational
90 days ago
99.99 % uptime
Today
Countervalue API Operational
90 days ago
99.99 % uptime
Today
Crypto Assets Service Operational
90 days ago
100.0 % uptime
Today
Cloud Sync Operational
90 days ago
99.99 % uptime
Today
Perps Operational
90 days ago
100.0 % uptime
Today
Swap API Operational
90 days ago
100.0 % uptime
Today
Tezos Bakers API Operational
90 days ago
100.0 % uptime
Today
Trustchain Operational
90 days ago
100.0 % uptime
Today
NFT Metadata Service Operational
90 days ago
99.59 % uptime
Today
Ledger Website Operational
90 days ago
99.99 % uptime
Today
Ledger Quest Operational
90 days ago
100.0 % uptime
Today
Ledger Recover Operational
90 days ago
100.0 % uptime
Today
Loyalty Program Operational
90 days ago
100.0 % uptime
Today
Card Program Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Ledger Application Store latency
Fetching
Ledger Wallet Security Services API latency
Fetching
Ledger Countervalue API latency
Fetching
Bitcoin (BTC) explorer latency
Fetching
Ethereum (ETH) explorer latency
Fetching
Litecoin (LTC) explorer latency
Fetching
Jun 6, 2026
Binance (BNB) Mainnet Degraded Service
Resolved - This incident has been resolved.
Jun 6, 12:28 CEST
Investigating - We are experiencing technical issues with the Binance Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
Jun 6, 12:14 CEST
Jun 5, 2026
Cardano (ADA) Mainnet Degraded Service
Resolved - This incident has been resolved.
Jun 5, 13:41 CEST
Investigating - We are experiencing technical issues with the Cardano Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
Jun 5, 13:40 CEST
Polygon (MATIC) Mainnet Degraded Service
Resolved - This incident has been resolved.
Jun 5, 12:17 CEST
Investigating - We are experiencing technical issues with the Polygon Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
Jun 5, 12:04 CEST
Jun 4, 2026
Polygon (MATIC) Mainnet Service Disruption
Resolved - This incident has been resolved.
Jun 4, 18:13 CEST
Investigating - We are experiencing technical issues with the Polygon Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
Jun 4, 17:41 CEST
Jun 3, 2026
Orders via Ledger Shop Website are impacted due to Shopify outage
Resolved - This incident has been resolved.
Jun 3, 17:47 CEST
Monitoring - We are seeing improvements for order checkouts in shop.ledger.com. You may still experience latency when attempting to check out.
Shopify provider informed that they identified the problem, have provided a fix and are monitoring.
You can see the latest information on the Shopify Status Page.
Jun 3, 17:01 CEST
Investigating - Due to a Shopify provider outage, we are currently experiencing technical issues with shop.ledger.com. This may impact your ability to checkout successfully when purchasing Ledger Products.
You can see the latest information on the Shopify Status Page.
Our teams are actively working to resolve the issue alongside Shopify.
Jun 3, 16:16 CEST
Jun 2, 2026

No incidents reported.

Jun 1, 2026
Aptos (APT) Mainnet Service Disruption
Resolved - This incident has been resolved.
Jun 1, 20:06 CEST
Investigating - We are experiencing technical issues with the Aptos Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
Jun 1, 19:52 CEST
Mina (MINA) Mainnet Degraded Service
Resolved - This incident has been resolved.
Jun 1, 08:23 CEST
Investigating - We are experiencing technical issues with the Mina Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
Jun 1, 08:22 CEST
May 31, 2026

No incidents reported.

May 30, 2026
NFT Metadata Service is failed.
Resolved - This incident has been resolved.
May 30, 10:18 CEST
Investigating - NFT Metadata Service is failed.
May 30, 10:13 CEST
NFT Metadata Service is failed.
Resolved - This incident has been resolved.
May 30, 09:00 CEST
Investigating - NFT Metadata Service is failed.
May 30, 08:58 CEST
May 29, 2026
Ethereum (ETH) Mainnet Degraded Service
Resolved - This incident has been resolved.
May 29, 19:11 CEST
Investigating - We are experiencing technical issues with the Ethereum Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
May 29, 18:42 CEST
Bitcoin (BTC) Mainnet Degraded Service
Resolved - This incident has been resolved.
May 29, 19:10 CEST
Investigating - We are experiencing technical issues with the Bitcoin Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
May 29, 19:00 CEST
Add funds to card via Ledger Wallet application failing
Resolved - This incident has been resolved.
May 29, 14:33 CEST
Investigating - We have been made aware of an issue where users are experiencing issues when attempting to add funds to a card within Ledger Wallet application, with Bitcoin (BTC), Ethereum (ETH) and stablecoins (and may potentially occur for other cryptocurrencies as well). Instead of being able to sign transaction on device and add funds, users are seeing "data length exceed 256 bytes limit" error message.

For workaround instructions and manual update steps, please refer to our Help Center Article
May 19, 15:20 CEST
Mac users on Ledger Wallet version 4.0.0 cannot auto-update
Resolved - This incident has been resolved.
May 29, 12:22 CEST
Monitoring - We are continuing to monitor an ongoing issue affecting Ledger Wallet Desktop auto-updates on macOS for some users on versions 4.0.0 and 4.2.0.
If you are a macOS user, please ensure your Ledger Wallet Desktop app is updated to the latest version by following the instructions in our Help Center article.
May 25, 15:56 CEST
Investigating - We are experiencing technical issues with Ledger Wallet Desktop auto-updates on macOS.
This may impact your ability to update Ledger Wallet from versions 4.0.0 and 4.2.0 to the latest version using the in-app “Install and relaunch” button.
For workaround instructions and manual update steps, please refer to our Help Center article.
Our teams are actively working on the rollout of the recovery update and monitoring the situation closely.
May 12, 12:20 CEST
May 28, 2026
Mina (MINA) Mainnet Degraded Service
Resolved - This incident has been resolved.
May 28, 20:01 CEST
Investigating - We are experiencing technical issues with the Mina Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
May 28, 19:16 CEST
Filecoin (FIL) Mainnet Service Disruption
Resolved - This incident has been resolved.
May 28, 08:09 CEST
Investigating - We are experiencing technical issues with the Filecoin Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
May 28, 08:02 CEST
May 27, 2026
Near Protocol (NEAR) Mainnet Degraded Service
Resolved - This incident has been resolved.
May 27, 23:20 CEST
Investigating - We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
May 27, 19:06 CEST
Near Protocol (NEAR) Mainnet Service Disruption
Resolved - This incident has been resolved.
May 27, 06:55 CEST
Investigating - We are experiencing technical issues with the Near Protocol Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
May 26, 20:26 CEST
May 26, 2026
May 25, 2026
May 24, 2026
Kaspa (KAS) Mainnet Degraded Service
Resolved - This incident has been resolved.
May 24, 02:26 CEST
Investigating - We are experiencing technical issues with the Kaspa Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
May 24, 02:11 CEST
Kaspa (KAS) Mainnet Degraded Service
Resolved - This incident has been resolved.
May 24, 00:33 CEST
Investigating - We are experiencing technical issues with the Kaspa Mainnet within Ledger Wallet. This may impact your ability to send transactions, add accounts and view your balances or transaction history. Our team is actively working to resolve the issue. For urgent transactions, please refer to this article for alternative methods.
May 24, 00:19 CEST
May 23, 2026

No incidents reported.

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